1) 8/29
2) The Agents are not used to * to hang up.  I think it works
until they hangup the phone, and then when they pick up
again to login there is nothing (Dialtone, dtmf,...)
3) Can't hard hang up, see #2  :)
4) masqueraded?  Not sure what you mean here.  We use only
Zap devices.  No, VOIP.
5) nope.  From my paste before.  25 and 26 are inbound/remote calls.
52, 54, 64, 65, 66 are all agents/local.

The local phones would not work.  But not ALL of them.  It has
only happened on agent phones.  Everyone else in the building
seems to work fine.


Zap/66-1 (local 7100 1 ) Up AgentLogin (Empty)
Zap/54-1 (local 7100 1 ) Up AgentLogin (Empty)
Zap/26-1 (macro-enqueue s 105 ) Up Queue PillNetwork|t||pillnetwork
Zap/25-1 (macro-enqueue s 105 ) Up Queue PillNetwork|t||pillnetwork
Zap/52-1 (local 7100 1 ) Up AgentLogin (Empty)
Zap/65-1 (local 7100 1 ) Up AgentLogin (Empty)
Zap/64-1 (local 7100 1 ) Up AgentLogin (Empty)






On Wednesday, September 3, 2003, at 10:27 AM, TC wrote:

John
1) Is this from current CVS ???
2) does the agent notice by the fact that they can't do a * to hang up the
channel, in fact all dtmf is not recognized
3) if you do a hard hang up the agent line does it stay up
4) Does it only happend when the call is masqueraded to the agent line
5) if the remote hangs up the channel does the agent line come free


If you ans yes to these items, I beleive I have duplicated this in testing
last night
with a config I was testing last night ...
or
is this a system wide deadlock ?? Can you do any other * functions
outside of queues and agents, like dial an extension etc


-----Original Message-----
From: John Congdon <[EMAIL PROTECTED]>
To: [EMAIL PROTECTED] <[EMAIL PROTECTED]>
Date: September 3, 2003 5:43 AM
Subject: [Asterisk-Users] Asterisk Stops Responding


This is getting to be a big problem.  I am hoping it is something
I have setup wrong somewhere...

Various channels just freeze.  It always appears to be the agents
phones only.  They will come to me and say the phones are down again.

This morning here is what I see.  I can not do STOP NOW.  Just returns
to
the CLI prompt.  I have to kill it.  Notice that I try to hangup the
channels and
nothing happens.

Any suggestions?

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