Hello
how to calculator billing exactly when IAX accept the call, my configure
<customer> --> telco ---> asterisk --> ACD --> IAX
at time, for example: 11:00 i dial to asterisk
11:01 asterisk answer channel and dial to IAX phone (11:02)
ring 20 second (at 11:22).
when IAX answer call (11:22) and talk 10 second (11:32). and hangup (hangup finish 11:33, wait(1))
CDR billing as: 33 seconds, exactly time to talk are: 11:33 - 11:22 = 11 seconds
but CDR write duration are: 33 seconds.
how to adjust to CDR write duration are 11 seconds.
any advice ?
Thanks
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