Hi,
Quick question. With an old phone system a receptionist receiving a call has 1 button to push to transfer calls to a specific extension, with Asterisk, a receptionist would actually put the caller on hold, pick up another line, call the extension, ask if the person is available, hang up pick up the caller again and transfer. To me it's seems a long way to simply do a receptionist job. Is there a way we can program the system, or make an application, that would provide the same functionality ?
I am currently looking at buying 4 pbx for my offices across Canada and this particular feature is preventing us from choosing Asterisk. Any info would be greatly appreciated.
Alain Major,
Directeur,
Département de l'Informatique et des Télécommunications
Manager,
Information Technology and Telecommunications Department
L. Simard Transport Ltée
Simard Transport and Warehousing
1212 32nd Avenue
Lachine, Québec, Canada
tél : 514-636-9411
email : [EMAIL PROTECTED]
web : http:\\www.simard.ca
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