Hi All,
I'm having trouble setting up a queue: I'm using AgentCallBackLogin to
login in the queue, but:
1 - When an agent answer the call and another call arrive his phone
rings again.
2 - When no there are no one answer the queue the system goes to
voicemail of agent 1234
I'm using asterisk-1.2.0-beta1.
My configuration is below,
Any ideas?
Many thanks,
Joao Antunes
;extensions.conf
[demo]
exten => 1005,1, Answer
exten => 1005,2, AgentCallBackLogin(${CALLERIDNUM}|[EMAIL PROTECTED])
exten => 1005,3, AddQueueMember(test1|local/[EMAIL PROTECTED])
exten => 1005,n, Hangup
exten => 1006,1,Answer
exten => 1006,2, AgentCallBackLogin(${CALLERIDNUM}|'##')
exten => 1006,3,RemoveQueueMember(sporski|Local/[EMAIL PROTECTED])
exten => 1006,4, Hangup
exten => 1235,1,Dial(SIP/1235,30,,http://www.teste.pt)
exten => 1235,2,VoiceMail(u1235)
exten => 1235,3,Hangup
exten => 1234,1,Dial(SIP/1234,20)
exten => 1234,2,VoiceMail(u1234)
exten => 1234,3,Hangup
[agentes]
exten => 1234,1,Dial(local/1234)
exten => 1235,1,Dial(local/1235)
exten => 1236,1,Dial(local/1236)
;queue.conf
[test1]
music = random
musiconhold=default
strategy = ringall
announce-holdtime = once
joinempty = yes
eventwhencalled = yes
eventmemberstatusoff = no
;agents.conf
[agents]
agent => 1234,,Peter Mary
agent => 1235,,Ronald Chunk
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