On 9/21/05, Matt Florell <[EMAIL PROTECTED]> wrote:
>  We have sevaral call centers as well, and we just restrict a single server
> to 50 recordings at once and then we would pass the next recording as an
> IAX2 channel to another recording server. It's a scalable system for us that
> is relatively cheap and works well since we can mix and gsm-encode the audio
> on these multiple servers at night when not in production leaving the NSF
> server just for storage and not audio processing.

Interesting approach,
How do you deal with queue management ?
Do you have central server that manages all queues ?
How many phone calls u have at same time ? Inbound or outbound ?
Could you share a little bit more on the architecture of your system ?

regards
m.
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