On Wednesday 05 October 2005 19:52, Rich Adamson wrote: > > Hello. Has anyone run into problems accessing voicemail with the Sipura > > SPA-2002's? > > > > Our SPA-2000's work fine (registers fine, able to make and receive calls > > properly & also able to access voicemail). We've configured the 2002's > > exactly the same way. However, with the SPA-2002 we're unable to access > > the voicemail system (though it does register fine and is able to make > > and receive calls properly). Here's Asterisk's log file as we try to > > access the voicemail with the SPA-2002: > > > > Oct 4 12:36:09 WARNING[6636] app_voicemail.c: No entry in voicemail > > config file for '7777' > > Oct 4 12:36:43 WARNING[6636] app_voicemail.c: No entry in voicemail > > config file for '7777' > > Oct 4 12:43:45 WARNING[7130] app_voicemail.c: Couldn't read username > > Oct 4 12:45:35 WARNING[7287] app_voicemail.c: Couldn't read username > > Oct 4 12:47:57 WARNING[7490] app_voicemail.c: Couldn't read username > > Oct 4 12:54:18 WARNING[7931] app_voicemail.c: Couldn't read username > > Oct 4 13:03:42 WARNING[8608] app_voicemail.c: Unable to read password > > Oct 4 13:10:27 WARNING[9113] app_voicemail.c: Couldn't read username > > > > Can anyone help us?
I had a similar problem with sipura and swissvoice phones whereby the phone does not accept DTMF after the initial dial to the voicemail extension. The above messages are generated when * does not recognise your input when asked for the mailbox/password. Look for a DTMF setting in the sipura webpage setup - it defaults to 'auto' but maybe u should try experimenting with 'inband' - this also goes hand-in-hand with the dtmfmode setting for each extension in sip.conf Paul -- Paul Hewlett - CottonPickinMinds - www.cottonpickinminds.co.za Tel: +27 21 852 8812 Cel: +27 84 420 9282 Fax: +27 86 672 0563 -- _______________________________________________ --Bandwidth and Colocation sponsored by Easynews.com -- Asterisk-Users mailing list [email protected] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
