Hi All: I have a situation to be resolved. Assume that one location call center with 150 agents. I have two asterisk servers to serve those 150 sip phones. The servers are connected to PSTN as 4 T1/PRI for each. I have a few questions, Can sip phones login to both servers for the call distribution? If yes, saying Asterisk server one sends a call to agent A, when another call comes to Asterisk server two, how does server two know agent A's status since the call connection information is stored in server one? does server one and two sharing the same MySQL database help this issue? Or I have to build a CTI server to control the call traffic for both servers, but it sounds to waste the queue facility on both servers. Please someone give me some ideas to resolve this situation.
Thanks in advance. Tielin Xu _______________________________________________ --Bandwidth and Colocation sponsored by Easynews.com -- Asterisk-Users mailing list [email protected] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
