On Fri, 2005-10-21 at 09:39 -0700, Tielin Xu wrote:
> Hi All:
> 
> I have a situation to be resolved.
> Assume that one location call center with 150 agents.
> I have two asterisk servers to serve those 150 sip phones. The servers
> are connected to PSTN as 4 T1/PRI for each. 

My question is why do you have about 150% the agents to the line
capacity?  Even with pauses and all do you expect that the 96 (or less
in the case of pri) lines to be in use at all times? 

-- 
Trixter http://www.0xdecafbad.com     Bret McDanel
UK +44 870 340 4605   Germany +49 801 777 555 3402
US +1 360 207 0479 or +1 516 687 5200
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