On 11/22/05, Jason Lixfeld <[EMAIL PROTECTED]> wrote:
> Here's what I'm trying to do..  We have a small system, there are
> only two of us.  We both do sales and we both do support.  We like
> Queues better than music on hold with a bunch of dials happening in
> the background to try our phones, then cells, etc.  Problem is, we
> don't like the idea of having to login to a queue and are wondering
> if there is a way to force/automatically log agents into a queue
> without having to do anything on the phone; have it be server side
> that is.  I'm thinking some sort of cron job that runs every minute
> or five to make sure all expected agents (my partner and I) are in
> the queue and if not, log us in.  The extentions we use to enter the
> queue are find-me extensions so if we aren't at our desks, calls will
> hit our cells.

Add static members into the queue in your queues.conf entry. You can
use Local channels to find your follow-me [EMAIL PROTECTED] Like:

[myqueue]
music = default
strategy = ringall
timeout = 20
member => Local/[EMAIL PROTECTED]


--
Nicolás Gudiño
Buenos Aires - Argentina
_______________________________________________
--Bandwidth and Colocation sponsored by Easynews.com --

Asterisk-Users mailing list
[email protected]
http://lists.digium.com/mailman/listinfo/asterisk-users
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users

Reply via email to