I mistakenly followed a how to guide on voip-info.org describing how to setup the 501s with [EMAIL PROTECTED] It appears that you have set me on the right track as setting the contact set to *98 brings up the voicemailmain. The next logical question is - How do I setup the contact to enter the mailbox number and password when prompted. I would assume that this can be  scripted but I am a noob when it comes to asterisk. thanks for all the help so far.

On 12/6/05, Eric ManxPower Wieling <[EMAIL PROTECTED]> wrote:
You have the contact set to the extension, you need the contact set to
whatever you dial to retrieve your voicemail.  i.e. the one that runs
voicemailmain.

Brent Bloodworth wrote:
> Actually I think that is how it is setup now. I configured the phone
> through the web interface. Callback mode is set to "contact" and the
> Callback contact is set to the extension.
>
> On 12/5/05, *Jerry Jones* <[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>>
> wrote:
>
>     I assume you wish to have the button retrieve your vm - if so then
>
>     time to edit your config file, or use web interface.
>
>       msg.mwi.1.subscribe="" msg.mwi.1.callBackMode="contact" msg.mwi.
>     1.callBack="xxx"
>     xxx=extension to dial to retrieve vm
>
>     On Dec 5, 2005, at 5:38 PM, Brent Bloodworth wrote:
>
>      > Need a little help. Just set up an [EMAIL PROTECTED] box with 5 Polycom
>      > 501 phones. Everything works great except the messages button which
>      > when pressed results in asterisk responding "Person at extension
>      > 102 is on the phone. Please leave a message after the tone. I have
>      > searched the web and several of the the asterisk mailing list
>      > archive pages - but I haven't had any luck. Anyone have a suggestion?
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