Imagine this:
[fnord-context]
exten => 1,1,Noop(Selection 1)
exten => 2,1,Noop(Selection 2)
exten => 3,1,Noop(Selection 3)
exten => 4,1,Noop(Selection 4)
exten => _XXX,1,Noop(Wants to call ${EXTEN})
When you dial option 2 how does Asterisk know you don't want to call
extension 200? In the above example it doesn't. It will wait for
DigitTimeout before processing continues.
I suspect you have something similar in your dialplan.
Adam Moffett wrote:
I set up an IVR awhile back.
"press 1 for sales, press 2 for support" etc etc.
Everything works fine except when you enter your option there is a 7
or 8 second pause before the next step is taken in the dial plan. I
assume it's waiting to see if I'm going to dial more digits, but is
there a way to reduce this delay?
Yes, don't have overlapping extensions. i.e. either don't have an
option 7 or 8 or don't number your extensions starting with 7 or 8
_______________________________________________
I don't actually have an option 7 or 8.....I was attempting to say that
there is a 7-8 second pause after selecting your option.
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