Hello Friends, I was trying to dial agents from a normal extension. My extensions.conf is configured as exten => 11,1,AgentCallbackLogin exten => 12,1,Dial(Agent/12) ;; configured in agents.conf as agent => 12,12, vivek exten => 13,1,Dial(SIP/13) ,, is configured in sip.conf
When I dial 12 of call agents as exten => 2,1,Queue(sales_queue|t|||300) I get :- Jan 2 09:12:26 NOTICE[2782]: app_dial.c:1011 dial_exec_full: Unable to create channel of type 'Agent' (cause 17 - User busy) But the agent is not busy. Kindly tell me where am I going wrong. Thank you all for reading this. With warm regards. Vivek J. Joshi. [EMAIL PROTECTED] Trikon electronics Pvt. Ltd. --Optimism is a mania for saying things are well when one is in hell.
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