Re: [Asterisk-Users] ChanSpy via external application

[Giovanni Miano]

Use channel of your agent

Channel: SIP/dov.bigio
MaxRetries: 3
RetryTime: 40
WaitTime: 25
Context: 01.telecom
Application: ChanSpy
Data: SIP/234-ssnf
Priority: 1

Cheers,
Giovanni Miano

2006/1/5, Dov Bigio < [EMAIL PROTECTED]>:

Hi,

 

I have developped an application that monitors the status of my queues through the events triggered on the Manager Interface.

 

This way, I can know the status of my Agent real time.

 

Now, I have a new requirement that I must allow a manager to click on the Agent he wants to monitor and be able to monitor the call.

 

My idea was to, when the user clicks on the Agent, I would Originate a call between his extension and  the extension I have for ChanSpy, passing as parameter the Agent number.

 

For testing this, I tried a call file on /var/spool/asterisk/outgoing

 

Channel: SIP/dov.bigio              -----------> This is me
MaxRetries: 3
RetryTime: 40
WaitTime: 25
Context: 01.telecom
Application: ChanSpy
Data: Agent/5450                      ---------> This is the Agent I want to monitor
Priority: 1

The problem is that ChanSpy doesn't accept "Agent/xxxx" as parameter, just "Agent".

Is there a way to ChanSpy a specific know Agent?

(Or at least to send via dtmf the Agent Number I want to monitor right after the ChanSpy application is called?

 

Thank you very much!
Dov

 

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Giovanni Miano

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