Hi All-
I am trying to create a post call survey application. I would like to:
1. ask the caller if they want to take a survey after their call completes
2. If no, just transfer the call
3. if yes,
4. bridge up another extension
5. wait for that extension to hang-up
6. have the system (not the user) transfer the call to different
extension
that administers an IVR based survey.
Anyone have any ideas how to do this. I can envision the whole thing except
the bridging up the second user.
Any assistance, input, or code would be appreciated!
Thanks,
Wes
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