Paul Tinsley wrote:
Does anyone know of a way to specify what extension is dialed when 0 is
pressed in the voicemail system. I have a situation where there is more
than one secretary and they want the 0 to redirect to the appropriate
secretary for the two groups of people.
So an example would be:
555-1234 -> voicemail -> Secretary 1
555-1235 -> voicemail -> Secretary 2
You will need to set up two contexts for your phones. If someone dials
someone who should reach secretary 1 when they 0 out of voicemail, then
send them to context1. For secretary 2, send them to context2.
[desks]
exten => 5551234,1,GoTo(context1,5551234,1)
exten => 5551235,1,GoTo(context2,5551235,1)
[context1]
exten => 5551234,3,Dial(Zap/10,18,t)
exten => 5551234,4,Voicemail,us5551234
exten => 5551234,104,Voicemail,b5551234
exten => o,1,dial(secretary1)
[context2]
exten => 5551235,3,Dial(Zap/11,18,t)
exten => 5551235,4,Voicemail,us5551235
exten => 5551235,104,Voicemail,b5551235
exten => o,1,dial(secretary2)
Don Pobanz
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