On 00:07, Tue 07 Mar 06, Adrian Carter wrote:
> Im just curious, How would one use 'agents' without a queue. Is this
> what you are essentially doing using Local/XXX@ dial strings??

kindda.
Maybe an example makes it a bit more clear.
Say you have 10 desks, all with a phone on them.
Users dont have their own desk, but take a free one whenever
they come in the office.
Users sits down, types a number, gives his pernonal number
and his password, and from that moment on he/she is logged
in as agent <personal number>
In the dialplan you can now reach this user with: Dial(Agent/<personal_number)

When the user switches desk, they simply login on the new
phone.

Does that make it a bit more clear ?

-- 
Michiel van Baak
http://michiel.vanbaak.info
[EMAIL PROTECTED]
GnuPG key: http://pgp.mit.edu:11371/pks/lookup?op=get&search=0x7E0B9A2D

"Why is it drug addicts and computer afficionados are both called users?"

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