On 13:11, Thu 16 Mar 06, nik600 wrote: > browsing the web i don't find any opensource (and free of charge ) > software for the web statistic about queues... > > i've tries queue_stats made from asteriskguru, it is a good tool, and > it is free of charge, but it's not open-source :-( > > i'm considering to develop myself a web application, before that i > would ask you if you are interested of this, i would like to activate > a sourceforge project > > the main requirements of the project are: > > /// realtime > > - possibility to login/logout from the queue via web interface > - monitor the state of the queue (logged in agent/extension, queued calls, > ecc) > > ///statistics > > - average wait time > - average call time > - average calls per agent/extension > - average calls per hour > - average calls per day > - average calls per week > - average calls per month > > ///supervisors > - define new users that can access to the software > - set for each user the operation to do in the queue > (login/logout/real time monitor/statistics) > > > now i've realized the firse section, realtime, and i'm using it in my > callcenter sice 2 weeks > > the software use php and mysql o postresql as database (i would add > some ajax module for refreshing some data without reloading the page) > > so, would you like to contribute? > what do you think of that?
Sounds like a nice project. If it's on sf.net I will for sure checkout the source and see if I can contribute :) I'm a fulltime php/ajax/mysql/postgres developer. Michiel _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
