On 04/05/06 21:37 Dov Bigio said the following:
- The agent transferred the call to an user (not a queue), by dialing the atxtransfer (1) key defined in features.conf
on a related note, we notice that if we've set atxfer = *1 in features.conf and blindxfer=#1, then attended transfers dont work. somehow, the Queue app captures the '*' and hangs up the call. is this the behaviour others have observed ? obviously, since we've used *2 for auto monitor, that doesnt work as well.
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