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Is there variable or a way I can check to ensure that an agent is logged into a particular queue? I don’t want to queue a call up to a queue that no one is logged into. I would like to have the call redirected to another extension if there are no queue members.
Thanks for any insight
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Kevin Savoy Business Unit Telecom Analyst 2218 4th Ave W Williston, ND 58801 Ph: 701-774-4023 Fax: 701-774-2901 Novo 1 is a service mark of Novo 1, Inc
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