According to http://www.voip-info.org/wiki/view/Asterisk+log+queue_log the only time the queue_log puts the channel (agent) is during logoff & logon.
There is the connect & completeagent message, but it doesn't show which channel (agent) answered the phone.
I can't even figure it our cross referencing the CDR records, the CDR record only has the queue number.
Is there a way around this?
Aloha,
Matt
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