Re: [Asterisk-Users] GXP2k and BLF problem

Wed, 24 May 2006 13:29:46 -0700

Any chance there is a config file that they are reading?  I know you have configured them manually, but I had a situation where I kept configuring one of my GXPs manually over and over, and it just would take the settings.  I then found out I had a config file that it was reading. 

On 5/24/06, asterisk <[EMAIL PROTECTED]> wrote:

See response from Grandstream below:

 

 

Dear neil,

 

We do not have such problem with * BLF. Please check your * configuration or consult online * forums.

 

Best Regards,

Cindy Li

Grandstream Technical Support

 

 

That was helpful wasn't it. We don't have a problem so your on your own.

 

Ps. Can someone else check if  setting the sip expiry time has any effect on these phones. Changed the timer to 1 min on both of my phones and the * console still shows them logging in with a time of 60.

 

fadge

 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] ] On Behalf Of Lee Archer
Sent: 24 May 2006 13:35


To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [Asterisk-Users] GXP2k and BLF problem

 

Think you need to contact Grandstream support then.  I've got the same version of * and GXP fw and I get no problems.  Sorry I can't help you any further.

 

Lee

 

From: [EMAIL PROTECTED] [mailto: [EMAIL PROTECTED]] On Behalf Of asterisk
Sent: 24 May 2006 13:30
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: RE: [Asterisk-Users] GXP2k and BLF problem

Phone is manually configured through web interface.

 

Thanks to all those who are helping with this.

 

Fadge

 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] ] On Behalf Of Lee Archer
Sent: 24 May 2006 13:18
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [Asterisk-Users] GXP2k and BLF problem

 

Are you using preconfiged scripts?  If so what happens if you manually config the phone then restart asterisk and then the phone?

 

Lee

 

From: [EMAIL PROTECTED] [mailto: [EMAIL PROTECTED]] On Behalf Of asterisk
Sent: 24 May 2006 12:56
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: RE: [Asterisk-Users] GXP2k and BLF problem

No,

            Rebooting the phones does not fix the problem. As previously stated the only way to get them working again is to default the config of the phone and rebuild.

 

Fadge

 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] ] On Behalf Of Lee Archer
Sent: 24 May 2006 12:41
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [Asterisk-Users] GXP2k and BLF problem

 

I run 1.1.0.13 on my GXP's and after stopping and starting the server I either wait for the phones to re-reg or I reboot the phones.  After restarting asterisk does rebooting the phones does fix the problem?

 

Lee

 

From: [EMAIL PROTECTED] [mailto: [EMAIL PROTECTED]] On Behalf Of asterisk
Sent: 24 May 2006 12:25
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: RE: [Asterisk-Users] GXP2k and BLF problem

Phones are configured for "asterisk BLF" . Like I said, the config works when the phone is defaulted and rebuilt but stops working if the server is rebooted. Show hints Gives:

 

-= Registered Asterisk Dial Plan Hints =-

   310                 : SIP/310               State:Unavailable     Watchers  0

   305                 : SIP/305               State:Idle                Watchers  0

   304                 : SIP/304               State:Idle                Watchers  0

   303                 : SIP/303               State:Idle                 Watchers  0

   302                 : SIP/302               State:Idle                 Watchers  0

   301                 : SIP/301               State:Unavailable     Watchers  0

----------------

-           6 hints registered

 

Thanks

 

fadge

 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] ] On Behalf Of Lee Archer
Sent: 24 May 2006 12:01
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [Asterisk-Users] GXP2k and BLF problem

 

Are the GXP's configured properly for BLF and what does show hints print?

 

Lee

 

From: [EMAIL PROTECTED] [mailto: [EMAIL PROTECTED]] On Behalf Of asterisk
Sent: 24 May 2006 11:57
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: RE: [Asterisk-Users] GXP2k and BLF problem

It does not happen with a reload of asterisk but when the server is rebooted. I have set the register timeout to 1 min but this has no effect. The BLF still does not work. The * is V 1.2.7.1. I can see the phone register first time when phone reboots and would expect to see it re-register every 1 min on the console if I understand things correctly, but it does not.

 

Fadge

 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] ] On Behalf Of Lee Archer
Sent: 24 May 2006 11:30
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [Asterisk-Users] GXP2k and BLF problem

 

Stopping and restarting Asterisk will lose the hints, then you will have to wait until the phone registers again.  With 1.2.7.1 a reload shouldn't lose anything.  Change the register time on the phones to something less that 60 minutes if it's a big problem.  Instead of factory defaulting the phones you might find a simple restart will re-register the phone and BLF will work on the phone.

 

Regards

 

lee

 

From: [EMAIL PROTECTED] [mailto: [EMAIL PROTECTED]] On Behalf Of picciuX
Sent: 24 May 2006 10:49
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] GXP2k and BLF problem

asterisk version? until 1.2.7.1, sip subscriptions get lost on reload of asterisk. In this case, have to wait until phone re-registers and re-subscribe for BLFs...

2006/5/24, asterisk <[EMAIL PROTECTED] >:


Hi,

Is anyone else having problems with the Grandstream GXP2000 BLF? When I
restart * the status lights stop working but the buttons still work as one
touch dials and call the correct number. The only way I cen get the lights
working again is to reset to factory default and re-build the config.

I am running I upgraded the firmware to 1.1.0.13 but still have the same
problem.

Any ideas ?

Fadge

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Lacy Moore
Aspendora, Inc. 
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