Kyle Sexton wrote:
> Could you just set the variable in the part of the dialplan where they
> enter
> the queue and then reference it here?
Yes, that is the way to do this. Set a variable in the dialplan before
putting the _caller_ into the queue, and prefix the variable with at
least one underscore ('_'). This will cause the variable to be inherited
into the channel that is created to dial the queue member (agent).
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