This seems like a simple configuration but I must be missing something.
I have a queue setup with three members, if I do ring-all every phone gets one ring then one of the three continues to ring and the other two show missed calls. After a few seconds the call goes to that persons voicemail box.
If I set it to round robin it will call the next available agent and put the call into their voicemail if they don't answer.
Am I missing something or doesn't it seem like it should try the next available agent instead of giving up and going to voicemail?
Thanks, Paul _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
