Yes - and it seems to prevent presence hints from working until the phone is rebooted......

Regards,
--
Anthony Rodgers
Business Systems Analyst
District of North Vancouver
Web: http://www.dnv.org
RSS Feed: http://www.dnv.org/rss.asp


On Jun 26, 2006, at 9:28 AM, Douglas Garstang wrote:

Is anyone getting '500 Internal Server' errors back from their Polycom phones when Asterisk sends a SIP NOTIFY message to them?
I called Polycom tech support, who where utterly useless.
Of course Polycom won't officially support it anyway, as they only support Asterisk Business Edition. We're using 1.2.9, but it's been ocurring for quite some time. We have about 35 phones and it's happening on most (also on the few running SIP software 1.6.6).

SIP Software version: 1.6.3.0067
BootROM version: 2.6.2.0032

Reliably Transmitting (no NAT) to xxx.187.128.95:5060:
NOTIFY sip:[EMAIL PROTECTED] SIP/2.0
Via: SIP/2.0/UDP xxx.187.142.203:5060;branch=z9hG4bK4d777013;rport
From: <sip:[EMAIL PROTECTED]>;tag=as6fd80d1b
To: "Front Desk" <sip:[EMAIL PROTECTED]>;tag=3B576862-120A3007
Contact: <sip:[EMAIL PROTECTED]>
Call-ID: [EMAIL PROTECTED]
CSeq: 114 NOTIFY
User-Agent: Asterisk PBX
Max-Forwards: 70
Event: presence
Content-Type: application/xpidf+xml
Subscription-State: active
Content-Length: 371

<?xml version="1.0"?>
<!DOCTYPE presence PUBLIC "-//IETF//DTD RFCxxxx XPIDF 1.0//EN" "xpidf.dtd">
<presence>
<presentity uri="sip:[EMAIL PROTECTED];method=SUBSCRIBE" />
<atom id="2944026">
<address uri="sip:[EMAIL PROTECTED];user=ip" priority="0.800000">
<status status="open" />
<msnsubstatus substatus="online" />
</address>
</atom>
</presence>


<-- SIP read from xxx.187.128.95:5060:
SIP/2.0 500 Internal Server Error
Via: SIP/2.0/UDP xxx.187.142.203:5060;branch=z9hG4bK4d777013;rport
From: <sip:[EMAIL PROTECTED]>;tag=as6fd80d1b
To: "Front Desk" <sip:[EMAIL PROTECTED]>;tag=3B576862-120A3007
CSeq: 114 NOTIFY
Call-ID: [EMAIL PROTECTED]
Contact: <sip:[EMAIL PROTECTED]>
Event: presence
User-Agent: PolycomSoundPointIP-SPIP_601-UA/1.6.6.0036
Content-Length: 0

Doug.
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