You can get the same result - well, maybe better - using a monitorin tool that will display the availabe calls in the queue. QueueMetrics does it, and FOP will do this too.
Hope this helps l.
On Mon, 03 Jul 2006 15:09:44 +0200, Mailing Lists <[EMAIL PROTECTED]> wrote:
Is it possible for an agent using agentcallbacklogin to have callwaiting? If the agent already has a call and another call is queued it would be nice if the agent could see that there is more calls in the queue... /urban
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