Hi List,

Just a little question about QueuePauseMember()
I use it in the manager with the following action:


   Action: Command\r\n
   Command: PauseQueueMember(|Agent/$id)\r\n\r\n;


where $id is the agent's ID

but the agent is still taking calls...

Do I have to use the phone number agents are logged in instead of their ID ?

Thanks for your reply in advance !

Tristan
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