Sorry Misreading of the wiki,
I have to use instead
Action: QueuePause
Interface: Agent/ID
Pause: 1|0
I write it to the mailing list so that people will be aware of the way
to use this manager command ;)
Tristan a écrit :
Hi List,
Just a little question about QueuePauseMember()
I use it in the manager with the following action:
Action: Command\r\n
Command: PauseQueueMember(|Agent/$id)\r\n\r\n;
where $id is the agent's ID
but the agent is still taking calls...
Do I have to use the phone number agents are logged in instead of
their ID ?
Thanks for your reply in advance !
Tristan
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