Hi all,

I'm trying to setup a menu in a queue, something like "All our agents are busy, press 1 to leave a voicemail, press 2 for another department" etc.

Anyway, the only thing I found is this on the wiki:

Menu for the user
You can define a menu for the user, while waiting. For this menu, you can only use one-digit extensions. Define the context for the menu in the configuration for the queue to enable this option.


But I don't know what this meanse or atleast how to implement it.
Could someone give me a hint in the right direction ?


Regards,
Attilla
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