I have not read through this entire thread, but I used to experience an issue on Polycom phones where if you were on a call, interacting with an IVR menu, if a call came in on the second line, you could not interact with the IVR via DTMF, until the call coming in on the second line went away.
Cory Andrews Executive Vice President ++++++++++++++++++ VoIPSupply.com PBXSelect.com ++++++++++++++++++ 454 Sonwil Drive Buffalo, NY 14225 voice - 800.398.VoIP X3402 fax - 716.630.1548 e - [EMAIL PROTECTED] m - 716.907.4059 aim - B2Cory -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Christopher Snell Sent: Thursday, July 13, 2006 1:31 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] DTMF detection and Sangoma cards On 7/12/06, El Flynn <[EMAIL PROTECTED]> wrote: > Are you only having this problem for call parking? Any issues when the caller is > navigating an IVR? We're not running an IVR on this particular system. Here's the strange thing: the DTMF is not coming from the inbound caller but rather, the agents who are using Polycom SIP phones and trying to park the calls. I'm not sure how Asterisk's DTMF detection works but in this instance, despite what I said earlier, I'm starting to think that the Sangoma card is not involved. It gets even stranger: when I call into the system using a Polycom phone (over POTS, on a different PBX in a different state), the agent can park my call. When I call in with my cell phone, the agent cannot park the call. Strange! Any ideas? _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
