-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Nick wrote: > Yeah a bit messy I guess. I had been hoping for a simple solution, but > knew there most likely wasn't! > > The one idea I did have would be to use some kind of SIP api on the web > backend. Then bring the backend extension into a conference, then from > the web api you would have to select the call to play audio in. > > This idea would work well I think, as it would mean the system can be > use regardless of the training call being active on the asterisk box, as > long as their system supported conference calls. > > This is where I fall down though, I'm no developer! Anyone know of an > api that would allow this?
If you don't mind the call centre staff member pressing some buttons to request help in the middle of the call you could use a featuremap using features.conf and the playback application. - -- Cheers, Matt Riddell _______________________________________________ http://www.sineapps.com/news.php (Daily Asterisk News - html) http://freevoip.gedameurope.com (Free Asterisk Voip Community) http://www.sineapps.com/rssfeed.php (Daily Asterisk News - rss) -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.2 (MingW32) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org iD8DBQFEuzwjS6d5vy0jeVcRAuOLAJ9xBWUKiuFN2yLqxnnsYIXqig2XMQCfchOu 0EiFfyGOgOTwGSWxl2PrFwU= =luuK -----END PGP SIGNATURE----- _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
