RE: [asterisk-users] emulating key system - pick up so and so on line1

[Michael Collins]

Bruce,   Good call on this one!  I’ve found that users can handle small changes if they are parallel with something they’re already comfortable doing.   -MC   From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Bruce Reeves Sent: Tuesday, July 18, 2006 1:29 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] emulating key system - pick up so and so on line1   Bill, Our solution was to simply retrain the users to use call parking. The company had used a key system for more then a decade and I thought the change would be a tough one, but for the most part people have handled the change from "Pickup line 1" to "Pickup 71". Not an exact fit I know, but thought I would offer it since I was in your shoes and have found the transition easier then expected. On 7/18/06, Bill Gibbs <[EMAIL PROTECTED]> wrote: Is there anyway to use Polycom phones (601, 501s) to emulate a key system – where you can have a "shared" lines that people can pick up instead of using transfer?  This would make it easier for users used to putting a call on hold then telling another user "so and so is on line 2".  I know "shared line appearances" could do it but obviously that's not supported.  Any other suggestions?   Bill _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit:   http://lists.digium.com/mailman/listinfo/asterisk-users -- Bruce Nortex Networks

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