W - Waiting C - Completed A - Abandoned SL - Service level(defined in queues.conf servicelevel value). Percentage of calls answered within the time frame.
These numbers reset on reload or restart. --johann Douglas Garstang wrote: > Not documented anywhere that I can see. What are the W:, C:, A:, SL: and > 'within' fields showing? > Is holdtime AVERAGE hold time? > > hestia*CLI> show queues > oe_techsupp has 0 calls (max unlimited) in 'rrmemory' strategy (4s > holdtime), W:0, C:52, A:11, SL:0.0% within 0s > Members: > Agent/80014154 (Unavailable) has taken no calls yet > Agent/80014109 (Busy) has taken 11 calls (last was 62963 secs ago) > Agent/80014150 (Unavailable) has taken no calls yet > Agent/80014133 (Busy) has taken 32 calls (last was 1320 secs ago) > Agent/80014151 (Unavailable) has taken no calls yet > Agent/80014152 (Not in use) has taken 9 calls (last was 5892 secs ago) > Agent/80014157 (Unavailable) has taken no calls yet > Agent/80014155 (Unavailable) has taken no calls yet > No Callers > > Doug. > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > > _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
