RE: [asterisk-users] Caller ID on Transfers

[Watkins, Bradley]

I can say with absolute certainty that in our installations using the blind transfer of the Polycom (NOT the Asterisk transfers) will show the original caller ID and not the caller ID of the transferer.  Attended transfers, of course, show the transferer since that is a new call initially.

 

Regards,

- Brad

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From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Douglas Garstang
Sent: Tuesday, July 25, 2006 4:05 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [asterisk-users] Caller ID on Transfers

Bruce, I bet your doing Asterisk assisted transfers (blindxfer and atxfer in features.conf), and not using the 'transfer' soft or hard key on the Polycom phones...

-----Original Message-----
From: Bruce Reeves [mailto:[EMAIL PROTECTED]
Sent: Tuesday, July 25, 2006 1:53 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Caller ID on Transfers

that's odd, our Polycom phones show the original caller id on blind transfers but the callerid of the person doing the attended transfer, in our case a receptionist.

On 7/25/06, Doug Lytle <[EMAIL PROTECTED]> wrote:

Douglas Garstang wrote:
>> talking to).  Blind transfers show the original caller.
>>
>
> Doesn't seem to be happening that way with Polycom phones and blind/attended transfers.
> Both are showing the original calling party caller id.
> _______________________________________________
>

I can confirm this.

Both Attended and Blind transfers show the same Caller ID (That of the
person doing the transfer).

DOug

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Bruce
Nortex Networks

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