> > Hi all, > We are thinking of changing our Nortel Meridian PBX to Asterisk. Before > we > jump into this we would like to know if we can support some important for > us > functionalities on Asterisk. We would like to know if we can > > 1. Have menu based voice mail with Asterisk? (like press 1 for sales, > press > 2 for tech support ...)
Yes > 2. If we can login, logout make ourselves unavailable with Asterisk ACD? > If Asterisk will route alls FIFO bases to the loggedin and available > personal. Yes > > 3. Can we have regular PBX functionalities > Call Forwarding > Call Transfer > Conference Call > Music on Hold Yes > 4. Can we point DID directly to the extension? No need to dial a main > number and than an extension. Yes > > 5. Is it possible to monitor a call in Asterisk for training or coaching > purposes. If a new person is doing a tech support can we monitor (listen > to > conversation)? If yes, would it be possible to record conversation - like > a > voicemail? Monitor, yes. Recording...maybe > > > 6. Can we get our voicemail in our e-mail mailbox? (Can we delete, make > new, forward voicemail from e-mail client? > Yes > > 7 Can we send and receive faxes from PC? That's a work in progress. Sort of works, sort of doesn't. > > > > Thank you in advance for taking time and answering our questions. > > Aram _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users
