Thank you very much,
One more question, can it reasonably support 120 people with heavy call
volumes?
Aram
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of James Sharp
Sent: Wednesday, November 05, 2003 7:09 PM
To: [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] We are thinking of Asterisk
>
> Hi all,
> We are thinking of changing our Nortel Meridian PBX to Asterisk. Before
> we
> jump into this we would like to know if we can support some important for
> us
> functionalities on Asterisk. We would like to know if we can
>
> 1. Have menu based voice mail with Asterisk? (like press 1 for sales,
> press
> 2 for tech support ...)
Yes
> 2. If we can login, logout make ourselves unavailable with Asterisk ACD?
> If Asterisk will route alls FIFO bases to the loggedin and available
> personal.
Yes
>
> 3. Can we have regular PBX functionalities
> Call Forwarding
> Call Transfer
> Conference Call
> Music on Hold
Yes
> 4. Can we point DID directly to the extension? No need to dial a main
> number and than an extension.
Yes
>
> 5. Is it possible to monitor a call in Asterisk for training or coaching
> purposes. If a new person is doing a tech support can we monitor (listen
> to
> conversation)? If yes, would it be possible to record conversation - like
> a
> voicemail?
Monitor, yes. Recording...maybe
>
>
> 6. Can we get our voicemail in our e-mail mailbox? (Can we delete, make
> new, forward voicemail from e-mail client?
>
Yes
>
> 7 Can we send and receive faxes from PC?
That's a work in progress. Sort of works, sort of doesn't.
>
>
>
> Thank you in advance for taking time and answering our questions.
>
> Aram
_______________________________________________
Asterisk-Users mailing list
[EMAIL PROTECTED]
http://lists.digium.com/mailman/listinfo/asterisk-users
_______________________________________________
Asterisk-Users mailing list
[EMAIL PROTECTED]
http://lists.digium.com/mailman/listinfo/asterisk-users
