if you really DO need to dial 9 to get out because of the lengths of your extension numbers (re: Jonathan's post) then Jerry was right -- you have to modify the directory of the phone to 95555555555.

Moj

Mike wrote:
I was expecting a more elegant answer to the "9 to dial out" problem with
the Polycom 501. Sure I can change my dialplan, but that means I have to
adapt my dialplan to the phone, while the opposite seems like the way to go.


Thanks for the answer,

Mike

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jerry Jones
Sent: August 30, 2006 6:03 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Polycom 501 config questions


On Aug 30, 2006, at 2:58 PM, Mike wrote:

Hi,

I have a few questions on the Polycom 501. I am using latest firmware.

1) When I press the "Call List" button (on the left row of buttons), I get the call lists (as expected). When I press the "Directory" button, I get the choice between Directory and Call lists. How can I make this button go to Directory immediately?

2) I have 2 extensions on my 501. (let's say 101 and 102). Because of my dialplan, it actually matters which one I dial out with. When I pick a contact out of the directory, it calls automatically using line 101. How can I make it call with 102?
Pick up 102, then select contact
3) In call lists, my numbers are listed as 555-555-5555. Yet my asterisk dial plan requires me (by design) to press 9 first. How can I make the phone put the 9 by itself?
It will not.

either add to your contact entries, or alternatively have your dial plan add 9 to any exten longer than say 3 digits

Thank you for any help you may give me,

Mike
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Mojo <[EMAIL PROTECTED]>
Office Manager, Horan & Company, LLC
(907) 747-6666 x112
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