You probably have to set all your PRI channels as part of a trunk group. Additional calls to the same number should show the same number. Make sure that when they hit your dialplan, there is somwhere for a second call to go (ie. a queue, voicemail, another extension, etc.)
-Tim On September 2, 2006 19:07, Zeeshan Zakaria wrote: > Hi everybody, > > My client had just installed a PRI in his office for his phone line, with > 30 DIDs. Main phone number ends in 1900 and DIDs last 4 digits are from > 3570 to 3599. Now when caller calls number ending in 1900, call comes in > with DID 1900, and asterisk answers it. Second caller calls, call comes in > again as DID 1900, asterisk rejects it because the line is busy. So the > caller gets message from the PSTN side, that line is busy. > > My understanding was that caller will call number ending with 1900 and call > will come in on Asterisk with DID 3570. Another caller will call and call > will come in as DID 3571. And this was supposed to be done by the PRI > service provider. > > Am I doing something wrong here, do I have to configure something in > Asterisk, or do I have to call the service provider. They say that > everything is ok on their side and our system needs to be configured > properly. -- Tim St. Pierre IP telephony specialist sip://[EMAIL PROTECTED] Toronto: 647 722 6930 Toll-Free 1 888 488 6940 [EMAIL PROTECTED]
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