Jason Lixfeld wrote:
Ok, this is the 3rd RMA replacement I've gotten from Cisco. None of
the phones were bad, but I have been trying to upgrade them to SIP
firmware from Skinny and I've always managed to turn them into
doorstops because I've factory reset them and afterwards realize I
can't do anything with them unless I have Call Manager to restore the
firmware (or so Cisco says).
So, I just powered on the latest replacement, checked the firmware in
the settings menu, and it appears to have be using 5.0.3.0S Skinny
code on it (Load File: TERM70.5-0-3-0S).
Checking in the TFTP logs (using utftpd from FreeBSD Ports) after the
phone boots and gets an IP from DHDP,and sure enough, it's looking for
the SEP<MAC>.cnf.xml file as expected, but it doesn't download it:
Try using a different TFTP server. I've found that sometimes, there can
be incompatibilities within the TFTP server itself that stop the phones
from talking to it.
I'm using the default TFTP server that comes with CentOS, with no problems.
==> /var/log/tftpd.log <==
Sep 10 15:41:21 bubbles utftpd[64385]: did chdir/root to /tftpboot
Sep 10 15:41:21 bubbles utftpd[64386]: connect from 192.168.100.246
Sep 10 15:41:21 bubbles utftpd[64386]: CONFIG uid=65534
Sep 10 15:41:21 bubbles utftpd[64386]: CONFIG dir=/
Sep 10 15:41:21 bubbles utftpd[64386]: CONFIG read=/
Sep 10 15:41:21 bubbles utftpd[64386]: CONFIG write=/
Sep 10 15:41:21 bubbles utftpd[64386]: CONFIG create=/
Sep 10 15:41:21 bubbles utftpd[64386]: did chdir to /
Sep 10 15:41:21 bubbles utftpd[64386]: peer requests
SEP00131A4D39F4.cnf.xml, conversion octet
Sep 10 15:41:21 bubbles utftpd[64386]: unterminated option value in
init packet
Sep 10 15:41:21 bubbles utftpd[64386]: unterminated option value in
init packet
This file *DOES* actually exist and *IS* readable by the TFTP server:
[EMAIL PROTECTED] /tftpboot]# file /tftpboot/SEP00131A4D39F4.cnf.xml
/tftpboot/SEP00131A4D39F4.cnf.xml: ASCII text
[EMAIL PROTECTED] /tftpboot]# wc -l /tftpboot/SEP00131A4D39F4.cnf.xml
229 /tftpboot/SEP00131A4D39F4.cnf.xml
[EMAIL PROTECTED] /tftpboot]# ls -al /tftpboot/SEP00131A4D39F4.cnf.xml
-rw-r--r-- 1 root wheel 7644 Sep 10 11:32
/tftpboot/SEP00131A4D39F4.cnf.xml
[EMAIL PROTECTED] /tftpboot]#
The SEP<MAC>.xml.cnf file does include the tags for the SIP code:
<[EMAIL PROTECTED] /tftpboot]# grep loadInformation
/tftpboot/SEP00131A4D39F4.cnf.xml
<loadInformation>SIP70.8-0-2SR1S</loadInformation>
[EMAIL PROTECTED] /tftpboot]#
Even though the phone isn't asking for it, I've also verified the
/tftpboot/XMLDefault.cnf.xml file:
[EMAIL PROTECTED] /tftpboot]# more XMLDefault.cnf.xml
<Default>
<callManagerGroup>
<members>
<member priority="0">
<callManager>
<ports>
<ethernetPhonePort>2000</ethernetPhonePort>
<mgcpPorts>
<listen>2427</listen>
<keepAlive>2428</keepAlive>
</mgcpPorts>
</ports>
<processNodeName></processNodeName>
</callManager>
</member>
</members>
</callManagerGroup>
<loadInformation7 model="IP Phone 7960">P0S3-08-4-00</loadInformation7>
<loadInformation30006 model="IP Phone
7970">SIP70.8-0-2SR1S</loadInformation30006>
<authenticationURL></authenticationURL>
<directoryURL></directoryURL>
<idleURL></idleURL>
<informationURL></informationURL>
<messagesURL></messagesURL>
<servicesURL></servicesURL>
</Default>
[EMAIL PROTECTED] /tftpboot]#
The firmware exists as well. I've verified it a gazillion times:
[EMAIL PROTECTED] /tftpboot]# tar -zxvf cmterm-7970_7971-sip.8-0-2SR1.cop
x SIP70.8-0-2SR1S.loads
x apps70.1-1-1-15.sbn
x cnu70.3-1-1-15.sbn
x copstart.sh
x cvm70sip.8-0-1-18.sbn
x dsp70.1-1-1-15.sbn
x jar70sip.8-0-1-18.sbn
x load119.txt
x load30006.txt
x signed/
x signed/cmterm-7970_7971-sip.8-0-2SR1.cop
x term70.default.loads
x term71.default.loads
[EMAIL PROTECTED] /tftpboot]#
I'm stumped. I seem to be doing everything the wiki is telling me to,
but I'm obviously dense and missing something somewhere.
Anyone have any ideas here?
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Chris Jones // Network Administrator
Top Level Internet
e: [EMAIL PROTECTED]
p: (08) 8397-8503
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