Re: [asterisk-users] problems with Polycom 500 boot up

Wed, 20 Sep 2006 15:14:02 -0700

Get 3.2.2 from your reseller or installer. Bootrom 3.2.2 and firmware 2.0.1 is the latest available from Polycom. Your phone installer, service provider, or reseller should be able to provide you with this firmware.


Jessee Holmes

Atacomm / Ataractic Corporation

www.atacomm.com

V: 1-877-700-VOIP

[EMAIL PROTECTED]


Looking for voice over IP products?  Visit our VoIP store at http://voipstore.atacomm.com/

On Sep 20, 2006, at 2:53 PM, Forum wrote:

I think that's the problem the bootROM version on the phone is 2.02 Apr 02
16.33. Does anyone have this version and the corresponding Sip?

-----Original Message-----
[mailto:[EMAIL PROTECTED]] On Behalf Of Eric
"ManxPower" Wieling
Sent: Wednesday, September 20, 2006 11:48 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] problems with Polycom 500 boot up

Forum wrote:
Thanks for your response.



Unfortunately I still receive the same error - 'Error updating bootrom' -
no
matter what version of sip and the bootROM I upload to the ftp site. I
have
even used the latest release of the fimware - could I have somehow broke
the
phone with a corrupted flash. How do I do a full format when it can not
update the bootROM?

Check the EXISTING BootROM on the phone.  You can't usually downgrade 
versions.

Also check the password configured for the FTP user on the phone.
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