Hello all, we want to use asterisk queues for a call center application. Depending on the average waiting time in a queue, we want to make a decision to either enqueue a call or transfer it to another site.
Are the applications available to query the average waiting time of a queue, if possible for a configurable time frame? Thanks and Regards Markus _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
