I don't get it. The clients are ok with their phone systems being down anywhere
from minutes to hours?
Doug.
-----Original Message-----
From: Michael Collins [mailto:[EMAIL PROTECTED]
Sent: Thu 10/12/2006 8:29 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Cc:
Subject: RE: [asterisk-users] How big is *your* dialplan??
> Exactly. Keeping some extra TDM hardware around for several customers
and
> keeping the configurations when the drive dies can do wonders for your
> "guru factor". It's common sense, really. What's your cost for
keeping a > box around "for development" and running it out to a
customer in a crisis > when their system dies? Nothing.
You got that right! A few spare parts, be they brand new or in a
"development" system, are a godsend when your client calls in a panic
saying that their system is down. In fact, having a working system on a
workbench is a great way to know that your spare parts are working. If
your client's system is still under warranty then you can swap out the
bad component with the item from your test system and then get a
replacement of the warranteed item at your convenience instead of
worrying about shipping, etc.
Andrew, it sounds like you've been working telecom for a while!
-MC
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