Hi Raj,
if you use Local channels for agents (or callback agents), you can easily
do this in the Dial() command after the Local channel is called. Of course
your clients may get a bit angry at being disconnected, it is usually
better to jave each agent stay aware od the call length and occasionally
tolerate longer calls :)
Just my $0.02
l.
On Wed, 25 Oct 2006 15:06:35 +0200, Rajkumar S
<[EMAIL PROTECTED]> wrote:
Hi,
Is it possible to define maximum talk time in a queue? ie any one who
joins a queue should not be able to talk more than say 5 minutes to
the agent.
raj
--
Loway Research - Home of QueueMetrics
http://queuemetrics.loway.it
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