On 26 Oct 2006, at 11:59, Conrad Wood wrote:
A client used to use BT isdn30 and ported the numbers to telewest
several years ago.
Now, the client moved to adept telecom. I *think* adept resells BT
products. We got new numbers from adept (bt?) and the old pbx on the
telewest lines forwards the calls to the new numbers.
On the adept line I got a digium card in an opteron supermicro server.
ztcfg gives me over 99.99 pretty much all the time.
Client complains about crackling, echo and faint on *some* of the
calls,
mostly incoming.
I think the old pbx converts the calls into analogue and back into
digital and that's where a lot of trouble comes from.
Does anyone have any ideas on
a) how to get the numbers ported and from who to whom?
b) does adept really resell bt or have they got their own
equipment? Are
numbers ported to adept or to bt?
c) are there any other ideas on how one could cut out the old pbx?
Any experts on porting numbers in the uk here? ;-)
Yep, it is your legal _right_ to have the numbers ported in a
reasonable time/cost.
Point this out to them and ask what the complaints escalation
procedure is. That should get their attention.
I admit that moving twice is a bit unusual, but I successfully moved
some BT basic rate numbers from BT to NTL (who now own telewest).
It took a couple of weeks and a few faxes.
T.
Tim Panton
www.mexuar.com
_______________________________________________
--Bandwidth and Colocation provided by Easynews.com --
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
