On Thu, 2006-10-26 at 15:40 +0100, Tim Panton wrote: > On 26 Oct 2006, at 11:59, Conrad Wood wrote: > > > A client used to use BT isdn30 and ported the numbers to telewest > > several years ago. > > Now, the client moved to adept telecom. I *think* adept resells BT > > products. We got new numbers from adept (bt?) and the old pbx on the > > telewest lines forwards the calls to the new numbers. > > On the adept line I got a digium card in an opteron supermicro server. > > ztcfg gives me over 99.99 pretty much all the time. > > Client complains about crackling, echo and faint on *some* of the > > calls, > > mostly incoming. > > I think the old pbx converts the calls into analogue and back into > > digital and that's where a lot of trouble comes from. > > Does anyone have any ideas on > > a) how to get the numbers ported and from who to whom? > > b) does adept really resell bt or have they got their own > > equipment? Are > > numbers ported to adept or to bt? > > c) are there any other ideas on how one could cut out the old pbx? > > > > Any experts on porting numbers in the uk here? ;-) > > Yep, it is your legal _right_ to have the numbers ported in a > reasonable time/cost. > Point this out to them and ask what the complaints escalation > procedure is. That should get their attention. > > I admit that moving twice is a bit unusual, but I successfully moved > some BT basic rate numbers from BT to NTL (who now own telewest). > It took a couple of weeks and a few faxes.
Hm, well according to ofcom the numbers were originally given to BT. Would it then be BT who ports them back to themselves (or to adept)? Or do I hassle Telewest? thank you for your time! Conrad _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
