Hello
I have set the time out to 30s in queue.conf, but
my agent has called 2 times, and the next extension(the Hangup)
is called after 60s.

 do you think that it is normal?

On asterisk console i have these messages:

-- Executing Queue("SIP/00001-0cf8", "queue|tn") in new stack
-- Started music on hold, class 'default', on SIP/00001-0cf8
-- Called SIP/adriana
-- Nobody picked up in 30000 ms
-- Called SIP/adriana
-- Nobody picked up in 30000 ms
-- Exiting on time-out cycle
-- Executing Hangup("SIP/00001-0cf8", "") in new stack

My config are:

queues.conf
------------
[queue]

music=default
strategy=ringall
timeout=30
maxlen=1
context=mbdsys
announce-frequency=0
announce-holdtime=no
joinempty=strict
member => SIP/adriana,1

extension.conf
---------------

exten=> 999,1,Answer()
exten=> 999,2,Queue(queue|tn)
exten=> 999,3,Hangup()

thank you.


Rachid


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