What settings are you using when you call the queue? Ie in the extensions.conf I have the below, this keeps calls in the queue for 30mins (1800 secs). If you adjust it to 30, the call will come out of the queue in 30secs and move onto the next dialplan.
exten => 8000,3,Queue(fservices||||1800) Regards, Dean. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of rachid Sent: 07 November 2006 12:19 To: [email protected]; [EMAIL PROTECTED] Subject: Re: [asterisk-users] Queue time out Hello I have set the time out to 30s in queue.conf, but my agent has called 2 times, and the next extension(the Hangup) is called after 60s. do you think that it is normal? On asterisk console i have these messages: -- Executing Queue("SIP/00001-0cf8", "queue|tn") in new stack -- Started music on hold, class 'default', on SIP/00001-0cf8 -- Called SIP/adriana -- Nobody picked up in 30000 ms -- Called SIP/adriana -- Nobody picked up in 30000 ms -- Exiting on time-out cycle -- Executing Hangup("SIP/00001-0cf8", "") in new stack My config are: queues.conf ------------ [queue] music=default strategy=ringall timeout=30 maxlen=1 context=mbdsys announce-frequency=0 announce-holdtime=no joinempty=strict member => SIP/adriana,1 extension.conf --------------- exten=> 999,1,Answer() exten=> 999,2,Queue(queue|tn) exten=> 999,3,Hangup() thank you. Rachid _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
