Attended transfer is really four functions 1. Put the caller on Hold while you dial another number 2. Speak to the dialed number (announce the call) 3. Patch the call on hold to the other party using transfer button. 4. Disconnect (otherwise this would be a 3 party conference)
How these functions work depend on what type of device the operator is using. SIP phones have this functionality ie a hold button, a transfer button and multi-line appearances. If you are using an ATA with an ordinary phone and standard dial-pad then you may be able to put a call on hold by using the "*" and transfer by "#". But obviously one is limited to the vacant digits on the dial pad (DTMF). Note: If your analog (POTS) phone has a "hold" button this will not work as the hold button simply applies a resistive load to "hold" the loop in an off-hook status. Hope this helps... Henry L.Coleman CEO *VoIP-PBX* 1-866-415-5355 Toronto Ontario Canada > Dear List, > > I've been working with Asterisk CVS-v1-0-09 and i'm trying to enable > attended transfer feature. but i just can't do it work. I've already > set "atxfer = *" (and many other combinations) and all extensions on > extensions.conf have the t and T option. But when I'm going to test, > it doesn't work. Is there any other file that i have to configure in > order to make it work? I've already looked at google so many times and > nothing > > Does anybody have an idea?? > > Regards > -- > Arlen Nascimento > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > > _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users