On Monday 15 January 2007 19:22, [EMAIL PROTECTED] wrote: > Hello all, > > For example there are 10 callers in the queue, an Agent is finishing a call > and it takes up to 30 seconds before his phone rings again. We're already > set the "wrapuptime" parameter in "queues.conf" to 0, for my point of view > an agent phone that becomes available again should ring immediately after > hanging up a call.
Try setting wrapuptime to 1 . Setting it to zero likely enables some default value. Cheers, Gavin. _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
