I had the same problem last year, at the time for some reason Timeout
instruction wouldn't trigger, so, just to be sure not to have to pay
for another longdistance call, I did the following, (following
someone's advise in here)
/usr/sbin/asterisk -rx "show channels concise" |awk -F : '($11 > 1500)
{print "/usr/sbin/asterisk -rx \"soft hangup " $1 "\""} '|sh
this will hangup any call longer than 1500 seconds, or what ever
value you choose
hope it helps you somehow
;-)
Manrique
Cullin J. Wible escribió:
You should:
Set(TIMEOUT(absolute)=14400)
When the call is received - this will set the maximum limit of a call and
asterisk will force hang-up when the limit is reached.
14400 seconds = 4 hours, which for our purposes is longer then any call we
expect. Even if you double-it or set it to several days some limit is better
then nothing.
When we found the same problem we had a call that was stuck open for 20
days. The call was stuck in a conference and was sending the on-hold music,
which is what kept it open.
Hope that helps.
Cullin J. Wible
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of yusuf
Sent: Tuesday, January 16, 2007 12:51 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] How to detect long calls
Savoy, Kevin - Williston, ND wrote:
We have been running an Asterisk box with 1.2.9.1 on it since August
in a call center environment. We use the Asterisk box as an IVR and
then pass the calls on to a Nortel Option 11C. Today we found in our
long distance bill two calls that lasted a VERY long time. One was 58
hours and another was 38 DAYS!!!
Nortel does not show this call being that long. Obviously the person
that called in didn't hold the line for 58 days so somehow between
Asterisk and MCI the call got stuck open and didn't hang up on the
network.
My question is two parts, part one, has anyone heard of anything like
this where a call doesn't hang up properly and seems "stuck" in the
system. Part two is there anyway to monitor in Asterisk the length of
all active calls and then if a call lasts longer then, say one hour,
we could send off a text message or warning.
Hi ,
similiar thing happend to me. Try looking at the L() optin in Dial. I
define a max call time, say few hours, then warn every x seconds, then cut
the call.
--
thanks,
Yusuf
--
This message has been scanned for viruses and dangerous content by
MailScanner, and is believed to be clean.
--
**********************************
Manrique Feoli
R & D Director
[EMAIL PROTECTED]
Kínetos Software
www.kinetos.com
408-538-2113
**********************************
_______________________________________________
--Bandwidth and Colocation provided by Easynews.com --
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
