That worked. I don't understand what call-limit has to do with this. I
set it to 5. Why does that keep the member interface from getting a
second call from the Queue application? I would think it would allow
the member interface to get up to 5 calls.
Watkins, Bradley wrote:
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
James Fromm
Sent: Friday, January 19, 2007 12:22 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Queue and Interface time out
Does anyone have ringinuse=no and autopause=yes working
together in queues.conf?
We assign members to our customer service queue from an
application based on actions the agents take on their PCs.
No static agents are defined in agents.conf and no members
are specified in queues.conf. All member interfaces are SIP
with only the basics configured in sip.conf.
Even with 'ringinuse=no' configured, the Queue application
continues to send callers to busy members causing them to get
paused when their SIP device returns that it's busy.
Does the Queue application need hints for member interfaces
to determine their status?
Thanks,
James
Queue does not need hints, but it does need the channel driver (in your
case SIP) to inform it whether or not the member interface is in use.
That is actually why I asked about call-limit. Can you try adding a
call-limit (even if it's 10 or 20 or whatever) and see if that solves
your problem?
Regards,
- Brad
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